Return Policy - Shree Krishna Handicraft body { font-family: Arial, sans-serif; line-height: 1.7; max-width: 900px; margin: auto; padding: 20px; background: #f5f5f5; } section { background: #fff; padding: 20px; border-radius: 8px; box-shadow: 0 0 10px rgba(0,0,0,0.05); } h1, h2 { color: #333; } ul { margin-left: 20px; } Return Policy – Shree Krishna Handicraft Last Updated: 02/12/2025 1. Return Eligibility We only accept returns under the following conditions: If the order is delivered incorrectly. If the product has any defect or damage. If the delivered product does not match the product shown in the listing. We do NOT accept returns for any customized orders. 2. Returns Without Any Reason If you want to return your order without any valid reason, the following rules apply: You must pay a 50% restocking fee. Return shipping charges must be paid by the customer. You will receive only 50% of the product value as wallet credit. Example: If you placed an order worth 700 USD and paid 300 USD shipping, and you received the correct order but still want to return it: You must pay the return shipping cost yourself. Once we receive the return and verify the items, You will receive 50% of 700 USD (product value) as wallet credit. The amount will be added to your wallet within 7 days. You can use this wallet balance for your next purchase. 3. Mandatory Return Condition – Unboxing Video To process any return or refund, you must record a clear unboxing video at the time of delivery, in front of the delivery person. The video must show: Unopened parcel Complete unboxing process Product condition clearly This video is required as proof for any return or refund request. 4. Return Window You can request a return within 7 days of receiving your order. 5. Contact Information For return or support-related queries, contact us: 📩 Email: Shreekrishnahandicraft177@gmail.com 📱 Phone: +918000030177 💬 WhatsApp: +918000030177
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