✅ Return / Refund / Exchange Policy
At Allgoodsly.com, we aim to provide our customers with high-quality products and a smooth shopping experience. Please read our policies carefully before placing an order.
Return / Refund / Exchange Policy
- Domestic (India) and International Orders are eligible for returns.
- You may request a return or exchange within 30 days from the delivery date.
- A return will only be accepted if:
- You received the wrong product.
- The product is defective or damaged.
- The product does not match the description provided on our website.
- An unboxing video is mandatory. Without it, your return/refund request will not be accepted.
- Returns without a valid reason will not be approved.
📌 Return Process
- Once you raise a return request, we will provide you with our return address.
- The product must be sent back in its original packaging and in safe condition.
- Once the returned item is delivered to our address, our team will conduct a quality check.
- If approved, your refund or exchange request will be processed on the same day of successful verification.
💰 Refund Timeline
Refunds will be issued to your original payment method (Bank / Card / Wallet / PayPal). Depending on your bank or payment provider, it may take 5–7 working days for the amount to reflect in your account.
🔄 Exchange Policy
- If you request a replacement, we will send a new piece of the same product.
- If the same product is not available, you will receive a full refund.
❌ Order Cancellation Policy
- Order cancellations are only accepted before the order has been dispatched.
- Once the order has been dispatched/shipped, cancellation requests will not be accepted.
- If you wish to cancel an order, please contact us immediately at our support email/helpline before dispatch.
- Any amount paid for a successfully cancelled order will be refunded within 5–7 working days to your original payment method.
👉 Summary
- 30-day Return/Exchange for domestic & international orders.
- Returns allowed only for wrong, defective, or mismatched products with an unboxing video.
- No returns without valid reason.
- Order cancellation only before dispatch.